Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit this ‘Site’ or make a purchase from it.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as ‘Device Information.’
We collect Device Information using the following technologies:
COOKIES
Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a shop by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping basket.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, it is used to determine whether the current visitor has access.
- ‘Log files’ track activity on the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- ‘Web beacons,’ ‘tags,’ and ‘pixels’ are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your credit card numbers), email address, and telephone number. This automatically collected information is referred to as ‘Order Information.’
When we use the term ‘Personal Information’ in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
when in line with the preferences you have shared with us, provide you with information or advertising regarding our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online shop – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – for more information on how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
BEHAVIOURAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertising or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we detect a ‘Do Not Track’ signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, as listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we keep the Information about your order in our records, unless and until you ask us to delete it.
CHANGES
We may change this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging programme.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging programme.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.